Ordering premium Vietnamese coffee should be as seamless as the first sip of a well-brewed espresso. At Roast.Cafe, we have refined our procurement process to ensure that whether you are a specialty cafe owner in Europe or a home enthusiast in Asia, you receive the freshest beans with absolute transparency.

Here is our professional guide on how to navigate the ordering process at Roast.Cafe.

First, choose the right coffee for your choice and the packaging

The journey begins with selecting the bean that matches your desired flavor profile. Vietnam offers a diverse range of sensory experiences, and our catalog is designed to help you find the perfect fit.

• The Bean Profile: Do you prefer the bright, floral acidity of a Specialty Arabica from Da Lat? Or are you looking for the bold, dark chocolate and nutty intensity of a High-Quality Robusta from Dak Lak?
• The Roast Level: Choose between Light, Medium, or Dark roasts. We recommend lighter roasts for filter methods (V60, Chemex) and medium-to-dark roasts for espresso and the traditional Vietnamese Phin.
• The Packaging: We offer various packaging sizes starting from 1 kilogram. For retail or gift purposes, please specify if you require our standard Roast.Cafe high-barrier bags with one-way valves, or if you are interested in white-label options for your own brand.

Second, confirm the quality, quantity, packaging, and pricing with us

Once you have an idea of what you need, our team will work with you to finalize the technical details of the order. This stage ensures that there are no surprises and that the coffee meets your exact standards.

We will provide a formal quotation that outlines:

• Quality Grade: Confirmation of the bean grade (e.g., S18, Polished, or Specialty Grade).
• Quantity: Total weight of the order. Remember, we are flexible—ordering from 1kg up to bulk wholesale amounts.
• Final Pricing: This includes the cost per kilogram and any applicable packaging fees. By confirming these details upfront, we maintain the integrity and trust that Roast.Cafe is known for.

Third, let us know your address to choose the right mode of delivery

Shipping coffee internationally requires precision. Because coffee is a perishable agricultural product, the speed and conditions of transit are vital.

Upon receiving your full delivery address, we evaluate the best logistics partners to balance cost and speed. We typically offer:

• Express Air Freight: For smaller orders (1kg - 20kg) where freshness and speed are the priority.
• Standard Air Cargo: For mid-sized wholesale orders.
• Sea Freight: For large-scale bulk distributions where cost-efficiency is paramount.

Providing your exact location allows us to calculate accurate shipping costs and estimated delivery times, ensuring the beans spend as little time as possible in transit.

Fourth, confirm everything and make the payment

After the quote and shipping details are approved, we proceed to the final confirmation. To accommodate our global clientele, Roast.Cafe supports several secure payment methods.

Western Union, Money Gram

These options are ideal for quick, person-to-person transfers. They are often used for smaller trial orders where speed of payment is necessary to catch the next roasting cycle.

Paypal

For many international customers, Paypal offers an added layer of security and convenience. It allows for instant payment via linked credit cards or balances, making it the most popular choice for orders under 50kg.

Bank wire

For larger wholesale transactions, a Telegraphic Transfer (T/T) or bank wire is the most professional and cost-effective method. We provide our full corporate banking details in Vietnam to ensure a smooth B2B transaction.

Fifth, we prepare your coffee and book the delivery

The final and most important step happens in our roasting facility. At Roast.Cafe, we believe in the "Roasted to Order" philosophy.

Once payment is confirmed:

1. Roasting: Our Master Roaster schedules your batch. We don't ship "old stock"; your coffee is roasted specifically for your order to ensure maximum aroma and flavor.
2. Quality Check: Every batch is inspected and cupped to ensure it meets our "Master Roasting" standards.
3. Packing: Beans are immediately packed into valve-bags to begin the degassing process safely.
4. Dispatch: We book the courier and send you a tracking number.

From the highlands of Vietnam to your doorstep, Roast.Cafe ensures a professional, transparent, and artisanal experience every step of the way.

Ready to start? Visit roast.cafe and place your order today.