Our Logistics Solutions: Delivering Freshly Roasted Coffee from Vietnam to the World

At Roast.Cafe, we understand that roasting the perfect bean is only half the battle. The other half is ensuring that the "soul" of the coffee—its volatile aromatic compounds and delicate oils—reaches you in peak condition. Whether you are a home enthusiast ordering a single kilogram or a global distributor moving tons, we have developed a suite of multi-modal logistics solutions to bridge the gap between our artisanal roastery in Vietnam and your doorstep.

Express Air Freight: Speed and Peak Freshness

For smaller orders ranging from 1kg to 20kg, freshness and speed are the absolute priorities. Coffee begins its degassing process the moment it leaves the cooling tray, and for specialty grades, every day in transit matters.

Brief Introduction

Our Express Air Freight service utilizes world-class couriers such as DHL, FedEx, and Aramex. This is a "Door-to-Door" service, meaning we handle the export from Vietnam and the courier delivers it directly to your home or cafe. By using express air, we can deliver freshly roasted beans to almost any major city globally within 3 to 5 business days. This mode is ideal for samples, trial orders, or high-end specialty Arabica where the customer demands the most vibrant flavor profile possible.

Standard Air Cargo: The Mid-Sized Wholesale Choice

When your orders grow into the mid-sized wholesale category—typically between 45kg and 500kg—Express couriers can become cost-prohibitive.

Brief Introduction

Standard Air Cargo is a "Port-to-Port" or "Door-to-Port" solution. Your coffee is loaded onto commercial or cargo airlines and sent to your nearest international airport. While it lacks the "last-mile" delivery of a courier, it offers a significantly lower cost per kilogram while still maintaining a fast transit time (usually 5 to 10 days). This is the preferred method for established coffee shops and small roasteries that need a steady, fresh supply of Vietnamese beans every month without the high overhead of express shipping.

Sea Freight: Scalable Cost-Efficiency

For large-scale bulk distributions where the volume is high and the priority is minimizing the landed cost per unit, Sea Freight is the undisputed king.

Brief Introduction

Sea Freight allows us to move massive quantities of coffee across the globe. Depending on your needs, we offer two primary structures:

• LCL (Less than Container Load): Also known as consolidated shipping. Your coffee shares a container with other goods. This is perfect for orders between 500kg and several tons.
• FCL (Full Container Load): For the largest distributors, we provide dedicated 20ft or 40ft containers filled exclusively with Roast.Cafe products.

Main Incoterms Conditions

To provide clarity on risk and cost, we operate under standard international trade terms:

• Exworks (EXW): You handle everything from our roastery door.
• FOB (Free On Board): We deliver the coffee to the port in Vietnam and handle export clearance.
• CFR (Cost and Freight): We pay to get the coffee to your destination port.
• CIF (Cost, Insurance, and Freight): Same as CFR, but we also include marine insurance for your peace of mind.

Multi-modal Freight: The Hybrid Strategy

Sometimes, the most efficient path isn't a straight line. Multi-modal freight combines different transport types to bypass congestion or reduce costs.

Brief Introduction

Our Multi-modal solutions might involve trucking coffee from our facility to a regional hub, followed by air freight to a central continent, and finally local courier delivery. This "Hybrid" approach allows us to navigate complex geographical regions while maintaining the integrity of the coffee. It is a bespoke service where we customize the route based on current global shipping climates and port congestion levels.

Main Incoterms Conditions

Similar to our sea freight options, we provide flexibility in how we share responsibilities:

• Exworks (EXW)
• FOB (Free On Board)
• CFR (Cost and Freight)
• CIF (Cost, Insurance, and Freight)

To help customers easily select the most optimal shipping method, below is a detailed comparison table between the three primary logistics solutions provided by Roast.Cafe.

Logistics Comparison: Express vs. Air Cargo vs. Sea Freight

Criteria	Express Air Freight (DHL/FedEx)	Standard Air Cargo	Sea Freight (LCL/FCL)
Recommended Weight	1kg – 45kg	45kg – 500kg	> 500kg
Delivery Time	3 – 5 business days	7 – 12 business days	20 – 45 days (varies by region)
Service Type	Door-to-Door	Port-to-Port	Port-to-Port
Cost per Kilogram	Highest	Medium	Lowest
Coffee Freshness	Optimal: Minimal flavor degradation.	Very Good: Suitable for Specialty lines.	Good: Requires specialized packaging for long storage.
Customs Procedures	Simple (Handled by the courier).	Moderate (Client needs a customs broker).	Most Complex (Full import/export documentation required).

Strategic Insights

1. When should you choose Express Air Freight?

This is the "gold standard" choice for individuals or small coffee shops looking to experiment with Specialty Arabica or Fine Robusta. Since roasted coffee reaches its peak flavor within 7–14 days, high-speed air transport ensures the beans arrive just as they have finished "degassing," ready to provide the perfect cup.

2. When should you choose Standard Air Cargo?

If you own a coffee chain or a micro-roastery and need to import 5–10 bags per shipment, Standard Air Cargo is the perfect balancing point. You save a significant amount on shipping costs compared to express delivery while ensuring the product isn't sitting in storage for too long under the heat of a seaport.

3. When should you choose Sea Freight?

Choose this when the landed cost of the product is the top priority for market competition. Sea Freight is suitable for large distributors or commercial-grade coffee lines where high volume helps minimize logistics costs per unit.

Roast.Cafe Note: We encourage customers to start with Express Air Freight for initial orders (1–5kg) to verify the quality of our Vietnamese roasts before moving toward large-scale sea freight plans.

Conclusion

At Roast.Cafe, we believe that logistics should never be a barrier to quality. From the lightning-fast delivery of Express Air Freight to the industrial-scale efficiency of Sea Freight, our goal is to provide a transparent, reliable, and professional shipping experience. We don't just ship boxes; we ship the hard work of Vietnamese farmers and the precision of our Master Roasters.

No matter where you are in the world, we have a solution to bring the authentic taste of Vietnam to your cup.

Partner with Roast.Cafe today and experience a world-class coffee supply chain.